Returns & Exchanges

At Leuchtturm, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Simply initiate your request through our portal to ensure your space feels exactly how you envisioned it.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Securely pack the items in their original boxes, ensuring all protective padding is included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing